Ordering, Payment & Shipping Policy
We at Hardihood Clothing co. want your online experience to be enjoyable, simple and successful. To that end, we have created an ordering, shipping and payment process to make your life easy.
Please review our policies and procedures and let us know if you have any questions or concerns by contacting us at info@hardihoodclothing.com.
All orders received before 1pm Pacific daylight time will be shipped out the same business day. Orders made after 1pm, Pacific daylight time will be shipped the next business day.
The shipping choices for online orders shipped within Canada, the United States and internationally are Domestic Overnight.
Please note: We do not ship orders on Saturday or Sunday. Any order placed on Saturday, Sunday or a Canadian or international holiday will be shipped on the next business day.
Expedited, and express postal or overnight can be made only by request, the total cost will be absorbed by the consumer.
For all shipments made internationally and to the United States, Hardihood Clothing co. will not be held liable for problems that result at your local customs office. If customs duties are assessed, these are in addition to your shipping charges and must be paid directly by you. No refunds will be given for items that are seized at your local customs office.
Order Status and Returns
Email us Monday to Friday 9-4 Pacific time at sales@hardihoodclothing.com for status of your shipment. Emails received Saturday and Sunday will be replied to at the earliest possible time if not then on Monday.